Process
How it works
From first enquiry through delivery—education, analytics, or career support—MindMap Services follows the same clear steps whether you are a family, a graduate, or an organisation.
Clarity first
A calm path from enquiry to outcomes
We keep each step visible—no hidden stages, no surprise scope. You always know what happens next and who is responsible.
- 1
Enquiry & fit
Parents
We confirm year level, subjects, goals, and safeguarding context. You receive a concise written recommendation—not a hard sell.
Students
We figure out what you are finding hard and what you want to feel confident about. No trick questions—just clarity.
- 2
Onboarding
Parents
Portal access, baseline tasks, and a visible study plan. You know what “done” looks like before the rhythm starts.
Students
You get logins, your first tasks, and a simple map of what we are tackling first—so lessons feel purposeful from day one.
- 3
Weekly delivery
Parents
Sessions, homework, and resources flow through the LMS. Feedback is specific, dated, and easy to find.
Students
Each week has a focus, practice that matches it, and feedback you can use on the next attempt—not vague praise.
- 4
Review & adjust
Parents
We revisit pace, difficulty, and mode mix. Summaries respect your time and only surface what helps decisions.
Students
If something is too easy or too heavy, we recalibrate. The goal is steady progress without burnout.